Family & Pediatric Medicine - Auburn
Pediatrics • Auburn, NY
Ratings by platform
- Third-party aggregate review sites: 1/5 (multiple mentions)
- Third-party aggregate review sites: 5/5 (multiple mentions)
What patients say
Patients praise
- Appreciation for provider attentiveness and willingness to listen
- Accessibility for urgent or sick visits
- Positive interactions with support staff and nursing teams in some instances
Common complaints
- Communication issues, including difficulty reaching office staff by phone and lack of timely follow-up
- Concerns regarding provider empathy and responsiveness to patient needs
- Dissatisfaction with clinical decision-making or dismissal of patient concerns
In patients' words
"Dr. Duckett is an excellent doctor. Listens to me as a patient and lets me know what he thinks. he managed my high blood pressure and it is low. His office staff is very helpful and patient."
— Third-party review site"By far the worst office in town they never call you back... I am going to get my children into a different doctor and try to get them to undo the harm this office has done."
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