Auburn Family Medicine
Internal Medicine • Auburn, AL
Ratings by platform
- Birdeye/Google: 3.4/5 stars (5 reviews)
- Facebook: 94% recommend (39 reviews)
What patients say
Patients praise
- Compassionate, friendly, and professional staff and nurses
- Physicians who take time to listen and address patient concerns
- Convenience of online patient portals for scheduling
Common complaints
- Difficulty reaching staff by phone and lack of callback responsiveness
- Perceived dismissiveness of patient concerns by some physicians
- Concerns regarding medication management and abrupt changes to treatment plans
- Feeling rushed during appointments
In patients' words
"I have been a patient at AFM since Dr. Lane moved there, and I have consistently had great experiences. The staff and nurses are always friendly, professional, and willing to answer any questions I have."
— Birdeye/Google Reviewer"I explained to him that I was out of my inhaler and I needed to get an at-home nebulizer... He completely disregarded ALL of it and stated he wasn't too concerned about it... I fired him the very next day."
— Healthgrades Reviewer (regarding Dr. Brian Wood)More clinics in Auburn
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