Mental Health Emergency and Urgent Care
Mental Health Counseling • Atlantic City, NJ
Ratings by platform
- Yelp (AtlantiCare Regional Medical Center-Atlantic City): 2.8/5 (30 reviews)
- Yelp (AtlantiCare brand page): 2.6/5 (265 reviews)
What patients say
Patients praise
- Some reviews report good or best care during inpatient/serious treatment episodes
- Some reviewers praise staff and therapists as knowledgeable and caring
- Mental health urgent care / crisis services are described as quick access and short-term crisis intervention
Common complaints
- Low overall customer ratings on Yelp for AtlantiCare/its Atlantic City medical center
- Reports of rude/unprofessional front desk or staff and long waits (especially behavioral health setting)
- Reports of inadequate pain management, delays in medications, and negligent/poor care in some experiences
- A reported negative experience involving denial of comfort to a daughter during hospitalization
In patients' words
"“From the moment we got there to her time in ICU to the step down unit they put her in we had nothing but the best care!”"
— Yelp review on AtlantiCare Regional Medical Center-Atlantic City"“...front desk receptionist are filled with some of the most rude staff I have seen... receptionist left her to wait for 40 mins... no one answers the phone and if you leave a voicemail, they never return your call.”"
— Localitybiz review for AtlantiCare Behavioral Health (Atlantic City)"“AtlantiCare has a rating of 2.6 from 265 reviews.”"
— Yelp brand page snippet for AtlantiCare"“Not included Horrible experience with a nurse and nurse manager... They denied my daughter the comfort she deserved”"
— recovery.com page snippet for AtlantiCare Regional Medical Center (Psychiatric Intervention Program)More clinics in Atlantic City
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