AtlantiCare Health Services, FQHC Family Medicine, Atlantic City
Family Medicine • Atlantic City, NJ
Ratings by platform
- Yelp (AtlantiCare Regional Medical Center): 2.8/5 stars (30 reviews)
- Birdeye (AtlantiCare): 2.4/5 stars (46 reviews)
- CMS HCAHPS (Hospital): 3/5 stars (489 surveys)
What patients say
Patients praise
- High quality of care and successful treatment outcomes reported by some patients
- Knowledgeable and attentive individual physicians and residents
- Efficient and professional service noted by some visitors
- Friendly staff in certain departments
Common complaints
- Difficulty reaching the clinic via phone for appointments
- Long wait times for appointments and during visits
- Perceived dismissive or unprofessional behavior by staff and certain providers
- Issues with medication refills and administrative communication
- Dissatisfaction with documentation accuracy in medical reports
In patients' words
"Have been going to the Plex for over a decade. Dr.'s and staff the best. Right on top problems and solutions. Instrumental in actually saving my life on a few occasions..."
— Patient review on localitybiz.com"This clinic has always been horrible! Went at 2pm for an appointment, didn’t get called til 4 pm... I ended up wasting 3 hours there for nothing!"
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