Athens, TN Sleep Diagnostics Center - Starr Regional Medical Center
Sleep Medicine • Athens, TN
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (286 (hospital-wide HCAHPS surveys))
- LocalityBiz: Mixed ratings (ranging from 1 to 5 stars) (Small sample of individual patient reviews)
What patients say
Patients praise
- Competent and pleasant technical staff during sleep study procedures
- Strong overall performance and patient satisfaction ratings for the hospital as a whole (4 out of 5 stars)
- High scores in quietness and nurse/doctor communication at the facility level
Common complaints
- Reports of unprofessional staff interaction or rudeness
- Dissatisfaction with the thoroughness of services, particularly when a sleep study does not result in a sleep apnea diagnosis
- General complaints regarding hospital-wide wait times and staff communication in other departments
In patients' words
"Pleasant techs who explained the process very well."
— Patient review on LocalityBiz"Julie is very nasty n yelled at me several times... I do not recommend here.. I will speak to supervisor."
— Patient review on LocalityBiz"If you don’t have sleep apnea, there’s not much we can really do to help you."
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