Mental Health Center of North Central Alabama
Psychiatry • Athens, AL
Ratings by platform
- Rehab.com: 3.17/5 stars (23 reviews)
What patients say
Patients praise
- Compassionate, kind, and helpful counselors/therapists
- Comprehensive range of outpatient and community-centered services
- CARF accreditation indicating established standards of care
Common complaints
- Lengthy wait times for appointments and while waiting in the office
- Difficulty with responsiveness, including not returning phone calls
- Negative interactions with front desk staff
- Frustration with administrative processes, such as appointment cancellations or scheduling errors
- Concerns regarding medical care management and medication prescription policies
In patients' words
"Longest waiting time ever, for real. Literally, I have to wait for over 2 hrs just to be seen. Then my doctor acts all hurried up during our session as if it was my fault the receptionists don't know how to organize schedules"
— Rehab.com user review"Counselors genuinely seem to care, Doctor can’t be bothered to be on site."
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