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Athens, TN | Urgent Care Clinic - Fast Pace Health logo

Athens, TN | Urgent Care Clinic - Fast Pace Health

Primary Care • Athens, TN

★★★★★4.5/51,279 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.5 out of 5 stars (1,258 reviews)
  • Facebook: 82% recommend (87 reviews)
  • Fast Pace Health website: 4.9 out of 5 stars (Primary Care location) (21 reviews)

What patients say

Patients praise

  • Helpful and kind medical staff or providers in some cases
  • Quick and efficient service reported by some patients
  • Convenient walk-in access for urgent care needs

Common complaints

  • Long wait times to be seen and to get into a room
  • Concerns regarding billing transparency and unexpected charges
  • Reports of rude or unfriendly front desk and medical staff
  • Complaints about patients being turned away before closing time
  • Allegations of poor communication and difficulty reaching billing support

In patients' words

"Good experience Relatively short time to be seen Great staff! Great service!"

— Birdeye Review

"They are extremely slow at getting patients to a room and slow when they take you back to a room also."

— Yelp Review

"The $36 I would be charged for was, you guessed it, the tetanus shot that the doctor had told me was included in my visit which already cost 155 out-of-pocket."

— BBB Complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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