Athens Family Health Center - Your Partner in Health
Gynecology • Athens, AL
Ratings by platform
- Birdeye: 3.7 out of 5 stars (24 reviews)
- General/aggregated health review site: 3.6 out of 5 stars (23 reviews (Google My Business))
What patients say
Patients praise
- Staff and providers, specifically Amy Woods, are described as caring and attentive by some patients
- Some patients appreciate the direct, honest communication style of the providers
- Convenient care for families and those with chronic conditions
Common complaints
- Frustration with administrative policies, such as the inability to provide medical excuses for previous dates
- Reports of unprofessional or dismissive behavior by office staff
- Issues with appointment coordination and communication, such as alleged missed calls or failing to locate patients in the parking lot
In patients' words
"Everyone here was so kind, the receptionist, the med assistant, and Dr. Woods. It felt like they all genuinely cared about their patients and made me feel comfortable..."
— Birdeye review"They insinuated that I was lying... the staff is disrespectingly unprofessional. They insisted they called me( no missed calls), and they left a voicemail(no voicemail)."
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