Starr Regional Medical Group | Athens, TN
Family Medicine • Athens, TN
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 286 surveys) (286 completed patient surveys)
- TrustReviewers.com: 2.3 out of 5 stars (100 reviews)
- Healthgrades: 68% patient experience rating (Not explicitly stated)
What patients say
Patients praise
- received an A hospital safety grade from the Leapfrog Group
- recognized for outstanding patient experience by Healthgrades in past years
- strong performance in facility quietness
- effective communication reported by a majority of patients in formal surveys
Common complaints
- reports of rude nursing staff
- concerns regarding perceived misdiagnosis and quality of care
- complaints about long wait times in the emergency department
- billing concerns
- reports of poor facility maintenance/cleanliness in some instances
In patients' words
"I had a very favorable experience. The whole staff was kind, considerate, and did their upmost best to keep me comfortable..."
— Yelp"Very very rude so called nurses!! This place is a JOKE! ... The ER nurses need investigated!"
— TrustReviewers.comMore clinics in Athens
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