Primary Care Center in Ashland, OR - OnePeak Medical
Primary Care • Ashland, OR
Ratings by platform
- Birdeye: 4.7/5 stars (344 reviews)
- Better Business Bureau (BBB): 1/5 stars (N/A (multiple customer reviews))
What patients say
Patients praise
- Professional and kind clinical staff
- Positive patient-provider relationships
- Good availability and appointment scheduling
- Appreciation for specific practitioners (e.g., Dr. Joshua Goodrum)
Common complaints
- Billing issues and insurance confusion
- Difficulty communicating with staff or receiving follow-up on portal messages/labs
- High staff turnover leading to poor continuity of care
- Allegations of unnecessary appointments to increase charges
In patients' words
"My experience has been possessive so far. My doctor seems to listen to me and not judge. He is polite and talks to you like a normal person."
— Birdeye patient review"Absolute scam. They bill things on purpose incorrectly to insurance and then give you the run around when trying to correct it. Their billing department is a joke."
— BBB customer reviewMore clinics in Ashland
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Patients praise: Generally positive feedback for physician communication and professionalism · Nurses often praised for taking time to listen and explain care.
Southern Oregon Cardiology
Patients praise: Some patients report strong outcomes and praise for doctors/nurses/staff (e.g., saved life; best to say) · Some reviews describe a doctor as extraordinary/engaging and helping with next steps.
Weight Loss Center | King's Daughters Health System
Patients praise: Supportive, informative, and dedicated office staff · Structured, detailed pre-op and aftercare programs.
Cardiology | King's Daughters Health System
Patients praise: Some providers receive high patient satisfaction scores for attentive listening and clear explanations · General patient recommendation rates for certain cardiology staff are high.
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