Asante Cardiopulmonary Services - Ashland | Heart & Lung ...
Cardiology • Ashland, OR
Ratings by platform
- Yelp: 3.5/5 stars (17 reviews)
- US News / HCAHPS: 3/5 stars (overall satisfaction) (Based on HCAHPS surveys)
What patients say
Patients praise
- Staff perceived as caring and treating patients well in certain interactions
- High ratings for room cleanliness and efforts to prevent medication harm
- High willingness to recommend among some patient cohorts
Common complaints
- Reports of staff responsiveness issues
- Complaints regarding front-desk interactions and professionalism
- Concerns regarding communication about post-discharge care and recovery information
- Noise levels in hospital environment
In patients' words
"They’re AMAZING here. So much better than the Medford Asante ER…they treat you like an actual person in Ashland."
— LocalityBiz review"It felt vulnerable, with no consideration of my privacy as a patient, and no regard for my financial privacy. Asante, do better, train your staff or something."
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