Arthur Veterinary Clinic
Surgery • Arthur, IL
Ratings by platform
- General online aggregates and pet care review platforms: 4.0/5.0 to 4.8/5.0 (104 reviews (Illinois location), 8 reviews (Ontario location))
What patients say
Patients praise
- knowledgeable, kind, and compassionate staff and veterinarians
- excellent care for pets with anxiety or special needs
- highly professional and empathetic during end-of-life care for pets
- willingness to accommodate urgent appointments
Common complaints
- reports of inconsistent or confusing pricing quotes
- instances of perceived poor customer service and unprofessional staff behavior in the back office
In patients' words
"We love Dr Kyle. He is so kind and compassionate and his friendly staff always do their best will always find time when I'm a being a 'nervous Nelly' and think I need to get in right away."
— Patient testimonial from BrothersPets.com"Had to put down our pet today. The vet was very professional, compassionate, and empathetic. Showed great compassion during a tough time. Walked us through, start to finish."
— Vince Allen, Google Review via PetInsuranceReview.com"Very bad experience that we had there today. Customer service sucks. They quoted us 3 different prices and then tried to tell us they didn't."
— Patient testimonial from BrothersPets.comMore clinics in Arthur
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