Health Care Facilities - Village of Arthur Illinois
Geriatric Health • Arthur, IL
Ratings by platform
- Medicare.gov: 1.6/5 stars (average Medicare rating) (Not explicitly totaled, but notes multiple sources)
- seniors.fyi: 3.4/5 stars (8 reviews)
What patients say
Patients praise
- Some patients report genuinely caring staff members
- Access to diverse outpatient services like family medicine, physical therapy, and hearing care
- Availability of sliding scale and prompt pay options at some clinics for accessible care
Common complaints
- Reports of resident safety issues including injuries, infections, and unwitnessed falls
- Poor administrative communication and management responsiveness
- Concerns regarding facility staff engagement and policy adherence
- Multiple health standard deficiencies and regulatory citations reported by state health departments
In patients' words
"The reviewer reports injuries, infections, and open wounds occurred during the stay. The facility reportedly does not follow visitor guidelines, and its management is problematic."
— seniors.fyi"These failures resulted in R8 exiting the facility unnoticed and unsupervised in the dark... and R8 falling in the facility mechanical room with an improperly stored chemical spilled on R8."
— Illinois Department of Public Health (IDPH) reportMore clinics in Arthur
SBL Arthur Clinic - Sarah Bush Lincoln
Patients praise: High patient satisfaction ratings for providers at the clinic (4.9/5) · Consistent positive feedback from patient surveys regarding the care provided at the Arthur facility..
SBL Arthur Clinic — Arthur, IL - BlueHive
Patients praise: Compassionate and kind providers · Knowledgeable staff.
SBL Arthur Clinic
Patients praise: Kind and compassionate providers · Knowledgeable and helpful staff.
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