Urgent Walk-In Clinic vs. ER - Artesia General Hospital
Urgent Care • Artesia, NM
Ratings by platform
- Vivian Health: 4.3/5 (9 reviews)
- Medicare Patient Experience Survey: 81% to 90% (based on specific categories) (Not explicitly stated total count)
What patients say
Patients praise
- Quick wait times for walk-in services
- Friendly and respectful staff
- Effective coordination of care in emergency settings
- Convenience of onsite imaging and labs
- Strong patient recommendation rates for inpatient care
Common complaints
- Some lower scores in specific metrics like noise in hospital environment
- Patient experience rating reported below national average in some metrics
- Specific concerns regarding hospital-acquired conditions like pressure sores
In patients' words
"Absolutely wonderful experience! I was checked in and seen by a provider in under 10 minutes. It is rare to find such quick, high-quality care these days. 5 stars all the way!"
— Memorial Family Practice patient"I was seen very quickly upon arrival at the ER. I had total confidence in the caregivers treating me and was impressed at the number of doctors and nurses coordinating my care."
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