Internal Medicine | Carlsbad, Artesia, New Mexico
Internal Medicine • Artesia, NM
Ratings by platform
- WebMD Care: 4.5/5 (6 ratings) (6 reviews)
- Vitals: 4.3/5 (3 ratings)
- WebMD Care: 1.0/5 (1 review)
- Birdeye (Carlsbad Medical Center): 4.0/5 (1,720 reviews)
What patients say
Patients praise
- Compassionate and professional bedside manner from individual physicians
- Positive, thorough communication regarding conditions and treatment plans
- Staff friendliness and helpfulness in outpatient and specific clinical settings
- Strong satisfaction with nursing and surgical teams in hospital environments
- Efficiency and effective time management in some clinics
Common complaints
- Billing and insurance coverage issues, specifically regarding out-of-network providers
- Unprofessional communication or difficulty contacting billing departments
- Concerns regarding facility cleanliness and maintenance
- Long wait times for hospital services
- Reports of staff rudeness in hospital settings
In patients' words
"After 70 years,we finally found a doctor who uses your name and remembers details of your family etc. He doesn't make you feel as tho you need to hurry..."
— Vitals patient review for Dr. Jorge Santibanez"I did not ask for a out of network provider nor did my wife but yet he stepped in. Now a year later we get a bill from him. Found out he does not accept bcbs of nm insurance... Very unprofessional..."
— WebMD Care review for Dr. Derek Senior"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."
— Birdeye review for Carlsbad Medical CenterMore clinics in Artesia
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