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Primary Care in Arlington, TX | Baylor Scott & White Health logo

Primary Care in Arlington, TX | Baylor Scott & White Health

Primary CareArlington, TX

★★★★★4.8/538 reviews across 3 platforms

Ratings by platform

  • Solv Health (Urgent Care+): 4.6 to 4.8 out of 5 across various categories (wait time, quality of care, staff friendliness, etc.) (Not explicitly stated total count)
  • U.S. News & World Report (Orthopedic and Spine Hospital): 93% patient willingness to recommend (Not explicitly stated total count)
  • Google Reviews (Outpatient Rehabilitation - Arlington The Parks): 5.0 out of 5 (36 reviews)
  • PissedConsumer: 1.5 out of 5 (Based on 2 reviews)

What patients say

Patients praise

  • Quality of care provided by physicians and medical professionals is often rated highly
  • Positive bedside manner and compassionate care from nurses and doctors
  • Efficient and easy-to-use online appointment or reservation systems, particularly for urgent care
  • Clean, well-maintained facilities and high-quality amenities, including restaurant-quality food at some hospitals
  • Willingness of some patients to recommend specific facilities and providers

Common complaints

  • Billing and insurance issues, including unexpected charges and billing for routine care as diagnostic
  • Administrative and communication challenges, such as difficulty reaching staff by phone or getting return calls
  • Negative experiences with front-desk staff, sometimes described as rude or unhelpful
  • Difficulty securing appointments or getting timely referrals
  • Perceived lack of patient-centered care or responsiveness to concerns

In patients' words

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

Better Business Bureau customer review

"I love my doctor but HATE this office. The people who work here are incompetent and awful with communication."

LocalityBiz customer review

"At Baylor Scott & White Urgent Care+ Arlington, patients consistently rave about the exceptional service and care they receive. From the moment you walk in, you’ll be greeted by friendly and welcoming staff..."

UrgentCareList consensus summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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