Orthopedics in Arlington, TX | Baylor Scott & White Health
Orthopedics • Arlington, TX
Ratings by platform
- MedicalRecords.com: 4.4/5 (52 reviews)
What patients say
Patients praise
- Effective medical care and pain relief from procedures (e.g., injections, surgery)
- Professional and caring nursing staff reported by some patients
- High patient and outpatient recommendation rates, with some positive experiences regarding surgical outcomes
Common complaints
- Deceptive or complex billing practices, including unexpected facility fees and billing errors
- Difficulties with administrative tasks such as getting itemized statements, scheduling, or reaching staff by phone
- Reports of disorganized staff and poor communication during appointments or regarding referrals
- Concerns about alleged conflicts of interest regarding physician ownership of the hospital
In patients' words
"Terrible facility to deal with. Incompetent billing service. They take your copayment upfront... Then when you call and question your bill... they say they can't give you an itemized statement."
— MedicalRecords.com review"Worst place ever!!! No one EVER answers the phone, you get random voice recordings and no one ever calls you back."
— Localitybiz review"The emergency care was great . Vicki the nurse on duty was amazing, caring and just made the whole experience so much better..."
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