Medical City Arlington Hospital
Hospital • Arlington, TX
Ratings by platform
- CMS/HCAHPS Patient Experience Surveys: 56% of patients would recommend the hospital (below national average) (696 (CMS surveys for 2024 reporting period))
- MedicalRecords.com: 3.3 out of 5 stars (571 reviews)
- SafeHospitalsUSA: 2 out of 5 stars
What patients say
Patients praise
- Compassionate staff in specific departments like the Women's Center
- Attentive and kind care reported by some patients during delivery experiences
- Helpful administrative and registration staff during stressful times
Common complaints
- Communication issues with nurses and doctors
- Slow staff responsiveness to patient needs
- Long wait times in the emergency room
- Concerns regarding cleanliness and sanitary conditions
- Below-average patient recommendation rates
In patients' words
"Delivered my second child at the women’s center! They have such great staff there! Always attentive and very kind."
— MedicalRecords.com"Poor type of care, they say that it's a "emergency room" but it's not; because you have to wait for assistance for a loooooong time."
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