Family Medicine | Family Practice Group | Arlington
Family Practice • Arlington, MA
Ratings by platform
- Zocdoc (Arlington, MA): 4.95/5 (237 verified reviews)
- Healthgrades (Dr. Turney, Arlington, TX): 4.7/5 (117 ratings)
- Lake Arlington Family Medicine: 4.6/5 (347 reviews)
- Arlington Family Practice (Arlington, MA) website: 4.95/5 (302 reviews)
What patients say
Patients praise
- Compassionate and attentive individual physicians and PAs
- Thorough medical care and attentive listening during appointments
- Efficient and professional staff in some specific instances
- Good bedside manner and patient-centered communication
- Convenient scheduling and accessibility once patients are established
Common complaints
- Poor administrative and front-office communication
- Difficulties with medication refills and pre-authorizations
- Long wait times on the phone and for appointments
- Unhelpful or rude customer service staff
- Complaints regarding records transfers and continuity of care
In patients' words
"What they are doing is textbook medical abandonment... The worst part about my whole experience is the flippant attitude of the practice and its staff regarding the situation."
— Vitals (Family Practice Group, MA)"Kind and caring staff. Worked my daughter in when our own PCP wouldn't. He was everything you want in a doctor: efficient, kind, and interested."
— Healthgrades (Dr. Karakourtis, TX)More clinics in Arlington
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