Primary Care in Arlington, TX | Baylor Scott & White Health
Family Medicine • Arlington, TX
Ratings by platform
- Baylor Scott and White Orthopedic and Spine Hospital at Arlington (Momentary/CMS HCAHPS): 4 out of 5 stars (based on 513 patients) (513 reviews)
- Baylor Scott & White Orthopedic and Spine Hospital - Arlington (Women's Choice Award): 85% outpatient recommendation rate
What patients say
Patients praise
- High praise for clinical care and provider listening skills
- Strong patient recommendation rates for hospital-based services like orthopedics and spine care (e.g., 85-93% recommend)
- Consistently high ratings for facility cleanliness and communication in hospital settings
Common complaints
- Challenges with billing and insurance coding for routine care
- Dissatisfaction with front-office staff communication and professionalism
- Difficulty reaching providers for timely appointments or follow-up communication
In patients' words
"Very knowledgeable and easy to talk to about my health concerns... The doctor was Polite and concerned about my health problems !!"
— Vineeth Lekkala, MD (BSW Health)"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— BBB Customer ReviewsMore clinics in Arlington
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