Metroplex Dermatology | Dermatologist in Arlington, TX
Dermatology • Arlington, TX
Ratings by platform
- Birdeye: 4.8/5 (1,941)
- Yelp (via Apple Maps reference): 2.7/5 (30)
- Zocdoc: 4.78/5
What patients say
Patients praise
- Friendly and professional staff
- Doctors who listen and explain concerns thoroughly
- Convenient appointment scheduling and digital paperwork process
- Responsive communication, including quick callbacks for medication issues
Common complaints
- Billing issues and unexpected charges
- Long wait times in office
- Cancellation policies perceived as steep or inflexible
- Dissatisfaction with diagnostic outcomes or treatment effectiveness for some patients
In patients' words
"Dr. Hensley has been our family dermatologist for over 10 years. Dr. H, his staff and nurses are awesome!"
— Birdeye Review"One time I was having a reaction to a medication & the returned call & receipt of a new prescription by my pharmacy happened within 15 min. Now THAT is awesome! :)"
— BusinessYab Review"Waited 2 hours and 14 minutes in office, then I had to pay $138 and they said the free consultation was a different consultation."
— Yelp Review (via Apple Maps)"I understand the cancel appointment policy however when your mom is 85 and not in good health sometimes you can’t help what happens. I called to cancel and I realize it was only two hours before her appointment time however $150 cancellation fee is a little steep."
— Birdeye ReviewMore clinics in Arlington
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