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Hot Springs Internal Medicine Clinic | Primary Care Physicians

Internal MedicineArkansas Post, AR

★★★★★4.9/5348 reviews across 3 platforms

Ratings by platform

  • Birdeye/Google: 4.9/5 (335 reviews (aggregated via Birdeye))
  • WebMD: 4.5/5 (5 ratings)
  • Healthgrades: 5.0/5 (8 reviews)

What patients say

Patients praise

  • compassionate and attentive care
  • thorough consultations
  • friendly and professional staff
  • welcoming environment
  • effective communication and listening skills

Common complaints

  • none reported in primary review sources

In patients' words

"Dr. Lai, as always, was friendly, considerate, professional. She covers all the bases without acting hurried."

LocalityBiz review

"He listened to my concerns and made sure the plan moving forward was okay with me. He and his staff were kind and courteous."

LocalityBiz review (regarding Dr. Xu)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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