Arkansas Urology - Premier Urology Care in Arkansas
Urology • Arkadelphia, AR
Ratings by platform
- Birdeye (Aggregated): 4.7 out of 5 stars (10,589 reviews (aggregate across platforms))
- Better Business Bureau (BBB): 1 out of 5 stars (1 review)
What patients say
Patients praise
- Professionalism and expertise of medical staff and doctors
- Compassionate care and thorough explanations
- Organized setting and short wait times in some instances
- Educational and helpful patient interactions
Common complaints
- Communication issues, particularly regarding phone responsiveness
- Difficulty scheduling appointments or receiving follow-up calls
- Perceived unprofessionalism in reception staff
In patients' words
"Worst communication standards I have ever seen. ... They will send you straight to voicemail every time you call. ... They will constantly say they have tried contacting you and left you voicemails but it is a bold faced lie."
— Better Business Bureau (BBB) Review"Definitely the be place for trt in the state. I've been going here for 8 years now."
— Birdeye (Google Review)"Patients appreciate the expertise of the medical staff, particularly Dr. Jones, who is noted for his thorough explanations and compassionate approach."
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