Healthy Connections Inc. - Arkadelphia Clinic
Rural Health Clinic • Arkadelphia, AR
Ratings by platform
- Google My Business: 4.7 out of 5 stars (122 Google My Business ratings)
What patients say
Patients praise
- Friendly and caring staff members
- Efficient appointment scheduling and accessibility
- Compassionate and attentive medical providers, particularly Jessica Roper
- Welcoming family environment
- Clear communication and willingness to listen to patient concerns
Common complaints
- Reports of long wait times for test results
- Concerns regarding lack of bedside manner among some nursing staff
- Issues with administrative staff training and communication
- High turnover of medical providers causing continuity issues
- Isolated reports of unprofessional conduct during clinical procedures
In patients' words
"As always it’s a good happy place to go!! They’re all polite they talk to you and they listen to all you have to say!! It’s not like going to the Dr bc of their all awesome"
— LocalityBiz review"Though the providers there are amazing they dont stay long which results in unwanted/needed consultations. In this economy its hard enough to afford just my meds/insurance costs. Front staff are improperly trained and my questions are answered with “I don’t know, i just work here” After almost five years of this im finding a new clinic with consistency, competence and professionalism."
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