Xpress Urgent Care Ardmore
Urgent Care • Ardmore, OK
Ratings by platform
- Birdeye: 4.5/5 (681-774 reviews)
- Yelp: 3.0/5 (2 reviews)
What patients say
Patients praise
- Convenience of same-day appointments or walk-in availability
- Efficient and quick service for many patients
- Professional and kind staff experiences for some users
- Clean and thorough treatment environment reported by some patients
Common complaints
- Concerns regarding diagnostic accuracy for conditions like sinus infections or skin rashes
- Reports of dismissive bedside manner or staff not taking patient symptoms seriously
- Complaints about facility cleanliness, such as bathrooms, and availability of supplies like masks or blood collection tubes
- Issues with wait times, scheduling confusion, and follow-up care
In patients' words
"Was able to get a same-day appointment on a Sunday. Tests came back quickly. Staff was kind and thorough. Clean rooms, waiting rooms and bathrooms."
— Birdeye user review"I was extremely disappointed with the level of care I received. ... The doctor on call seemed dismissive when I shared this and acted as though my symptoms were exaggerated. ... I ended up in the ER on Thanksgiving Day."
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