Ardmore, OK - Xpress Wellness Urgent Care
Telehealth • Ardmore, OK
Ratings by platform
- Yelp: 2.6/5 (Brand-wide average) (39 (Brand-wide))
- Yelp (Ardmore specific): 3.0/5 (2)
- Birdeye: Not specified (791 (Total reviews across platform))
What patients say
Patients praise
- Some patients experienced timely, same-day service
- Helpful and professional staff in certain interactions
- Cleanliness noted in some visits
Common complaints
- Reports of dismissive or inadequate medical care/diagnoses
- Issues with cleanliness in facilities (bathrooms, supplies)
- Concerns regarding billing practices and unexpected charges
- Dissatisfaction with staff professionalism and responsiveness
In patients' words
"The doctor on call seemed dismissive when I shared this and acted as though my symptoms were exaggerated... Within two days, my condition significantly worsened."
— LocalityBiz user review"I just got a bill for $150 that are will automatically be withdrawing from my account this week. NEVER ever have I been charged more than just my copay at any urgent care. I think this entire company is a scam."
— Yelp user review"Both times have been a very positive experience. The wait times were very reasonable. The care was great for what we needed."
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