The Good Shepherd Community Clinic, Inc.
Free/Community Clinic • Ardmore, OK
Ratings by platform
- Google Play Store (App): 4.3 out of 5 stars (6 reviews)
- Indeed (Employee Reviews): 4.3 out of 5 stars (11 reviews)
- Charity Navigator: Four-Star Rating (95%) (N/A (Financial/Accountability Rating))
What patients say
Patients praise
- Exceptional care and compassion from providers and some staff
- Affordable services and medications
- Welcoming atmosphere for many patients
- Helpful, knowledgeable staff noted in some feedback
Common complaints
- Difficulties with phone communication (not answering, voicemail not returned)
- Long wait times for appointments and care
- Administrative issues (e.g., incorrect paperwork, delays)
- Perceived unfriendly staff demeanor in some instances
In patients' words
"My complaint is because of the receptionist/ individuals responsible for answering phones. They are closed 12-1 for lunch. They start not answering the phones around 11. An hour before their lunch time. They won’t answer a phone again until 1:30 at the soonest."
— LocalityBiz Patient Review"My two young children see Dr LANCARTE. He has treated us wonderful and so have his nurses."
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