Arcadia 301 W. Huntington Healthcare Center - Keck Medicine of USC
Internal Medicine • Arcadia, CA
Ratings by platform
- Zocdoc (Practice level): 4.8 out of 5 (Zocdoc)
- Yelp: 2.4 out of 5 (29 reviews)
- Healthgrades/General HCAHPS data: 61-62% patient recommendation/satisfaction rates (Hospital level)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Engaging and thorough doctors
- Surgical care excellence and specialized expertise
Common complaints
- Frustration with appointment scheduling, cancellations, and reliability
- Concerns regarding billing practices and unexpected costs
- Reports of perceived lack of empathy or care for patient pain/needs
- Extended wait times in emergency settings
- Low overall patient satisfaction scores for hospital care experience
In patients' words
"they treat you for money, they don't give a hoot about you and how bad you feel and the pain you are in."
— Yelp review"I called and informed them I did not want to reschedule an appointment just to be cancelled again for the 3rd week in a row. I was done with Dr Shuman and Keck Medical Group."
— Vitals review"Very professional, down to earth, good listener, engaging and very knowledgeable. He is not rushed."
— Healthgrades provider reviewMore clinics in Arcadia
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