Franklin County - Apalachee Center
Mental Health Counseling • Apalachicola, FL
Ratings by platform
- Yelp (Tallahassee): 14 reviews (rating shown on page) (14 reviews)
- Rehab.com / Google Reviews (Tallahassee): 2.17/5 (64 reviews) (64 reviews)
What patients say
Patients praise
- Community survey respondents reported high satisfaction ratings for staff professionalism, ability to work with different client types, confidentiality, coordination, staff communication, responsiveness, overall quality of care, and community reputation.
- Apalachee describes a commitment to patient safety and quality, including Joint Commission accreditation and a complaint & grievance process.
Common complaints
- Patient reviews describe serious negative experiences including alleged assaults/exposure to other patients or staff, disrespectful treatment, and poor/unprofessional care.
- Some reviews characterize the facility as harmful/uncaring or needing investigations, and report targeted treatment or insufficient assistance.
In patients' words
"“I was assaulted by staff and my intimate areas were exposed to the male nurses...”"
— Yelp (Apalachee Center - Tallahassee)"“This place is horrible I was targeted at this location and they didn't do much of anything to assist me...”"
— Rehab.com (includes Google reviews)"“98% rated the ‘professionalism of staff’ as ‘good’ to ‘excellent’ ... 100% rated ‘confidentiality of services’ as ‘good’ to ‘excellent’...”"
— Apalachee Center Community Health Needs Assessment (2011 survey results)More clinics in Apalachicola
Primary Care Doctors Near Me in Apalachicola, Florida - Ascension
Patients praise: Caring and compassionate staff · Thorough explanations from providers.
Ascension Sacred Heart Primary Care - Apalachicola
Patients praise: Staff members are frequently described as caring, courteous, thoughtful, and welcoming · Physicians are often noted for being thorough and answering questions effectively.
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