Women's Health Services | Contra Costa Health
Women's Health • Antioch, CA
Ratings by platform
- Glassdoor (Employee focused): 3.7 out of 5 stars (employee reviews) (57 reviews)
- Local business directories (for various clinic locations): Mixed (ranging from 1 to 5 stars) (Multiple anecdotal reviews)
What patients say
Patients praise
- Specific medical staff and doctors noted for being kind, professional, and helpful
- Provision of accessible community-based health services such as pap smears, birth control, and prenatal care for eligible individuals
Common complaints
- Reports of poor communication, including failure to answer phones and long wait times
- Allegations of unprofessional or rude conduct by some medical staff
- Significant investigative reports regarding systemic failures in the health plan's Enhanced Care Management (ECM) program, including concerns about improper handling of medical grievances and patient needs
In patients' words
"Amazing staff amazing facility this place is doing everything in their power to give me as much life as possible."
— Local business directory review"The doctors are meant to serve patients and listen to their problems and concerns, not yell at them and cut them off whenever they feel like it."
— Local business directory reviewMore clinics in Antioch
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