Ansonia, CT Urgent Care | Walk-In Clinic - Docs Medical Group
Primary Care • Ansonia, CT
Ratings by platform
- Facebook: 66% recommend (231 reviews)
- Solv Health: 4.49 out of 5 (87 reviews (Orange, CT location serving Ansonia))
What patients say
Patients praise
- Convenience and accessibility of walk-in services
- Friendly and kind staff members in some instances
- Efficient care for some routine needs (e.g., COVID testing)
- Ease of online appointment booking via Solv
Common complaints
- Billing department errors and unresponsiveness
- Long wait times despite appointments
- Poor communication regarding clinic closures/hours
- Concerns regarding quality of medical care and diagnoses
- Uncomfortable or unprofessional environment (e.g., room temperature, unnecessary staff presence)
In patients' words
"Be careful!! The billing department makes errors and the billing staff is unreachable/incompetent. It is impossible to follow up because the phone number on their card is incorrect and it is impossible to speak with a human being."
— vymaps.com review"MA should leave the room during time with provider. Personal questions were awkward and uncomfortable to answer with them standing there."
— Solv Health review"Every time I am here they are all excellent. The front desk people and Dr Chris have been kind and thorough. Highly recommend."
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