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Women's Health Services in Anniston, AL

Women's HealthAnniston, AL

★★★★☆4.2/5189 reviews across 5 platforms

Ratings by platform

  • Birdeye (North Alabama Women's Center): 4.2 out of 5 stars (139 reviews)
  • Healthgrades (Dr. Lucy Ballard): 4.1 out of 5 stars (11 reviews)
  • Healthgrades (Dr. Cynthia Goldsmith-Fletcher): 4.67 out of 5 stars
  • Vitals (Dr. John S. Young): 4.3 out of 5 stars
  • Vitals (Dr. Thomas A. Richard): 4.3 out of 5 stars (39 ratings)

What patients say

Patients praise

  • Patients often praise doctors for being caring, attentive, and highly professional once in the exam room
  • Strong endorsements from long-term patients who feel the quality of care is worth the wait times
  • Many reports of successful, positive experiences with pregnancy, childbirth, and surgical procedures
  • Providers described as knowledgeable and experienced in their fields

Common complaints

  • Long wait times in waiting rooms
  • Reports of rude, abrasive, or unprofessional staff (particularly sonographers and front desk)
  • Complaints about poor communication, including not returning calls or rushed appointments
  • Lack of bedside manner or perceived lack of empathy in specific instances (e.g., during miscarriages)
  • Specific grievances regarding medical decisions, such as perceived lack of informed consent or inappropriate treatment plans

In patients' words

"5 stars hands down... My experience with Dr. Fletcher was beyond great, she truly cares for her patients, she takes the time to explain things to you... Can't forget about her staff, they are awesome..."

Healthgrades (Dr. Cynthia Goldsmith-Fletcher)

"God have mercy on you if you have to get an ultrasound there though, because the tech is sooouuurrrrr. Clearly hates her job and will take it out on you with rude, short remarks..."

Birdeye (North Alabama Women's Center)

"Plan to be there for at least 4+ hours per visit while sitting in a hot waiting room... [the doctor] told me that he should contact CPS for neglect..."

RateMDs (Dr. James S. Daniel)

"Her waiting room is sometimes crowded during mornings, usually due to a delivery or surgery. That's with any well used Dr... I would use her again in the future."

RateMDs (Dr. Barbara L. Moersch)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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