Maddox Pain Management: Comprehensive Pain Management ...
Pain Management • Anniston, AL
Ratings by platform
- Vitals: 3.2/5 (51 ratings, 20 written reviews)
- PainClinics.com: 3.9/5 (41 reviews)
- Facebook: 72% recommendation rate (13 reviews)
What patients say
Patients praise
- Dr. Maddox's clinical effectiveness and ability to manage or resolve chronic pain
- Appreciation for the doctor's straightforward and professional approach
- Helpfulness of staff members described as "super sweet" by some patients
- Success with specific procedures like epidurals and spinal cord simulators
Common complaints
- Staff communication and service issues, including rudeness from some front desk personnel
- Dissatisfaction regarding office administrative policies and billing/copay issues
- Frustration over rigid or "by the book" medication management policies
In patients' words
"Dr. Maddox he's an excellent doctor and he's concerned about your health but sometimes he can he a little smart but he's only doing that for your benefit to get better"
— PainClinics.com testimonial"Now the only reason for the 4 and not 5 stars is could have better communication skills from the staff. We had a issue ove the copay and even with calls.from.my insurance it wasn't resolved."
— PainClinics.com testimonial"I have been very pleased with the staff and Dr Maddox. He does it by the book and is a straight shooter and I like that. They do not play games when it comes to meds."
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