Quality Care for Northeast Alabama | Regional Medical Center
Emergency Medicine • Anniston, AL
Ratings by platform
- Birdeye: 3.6 out of 5 stars (95 reviews)
- Medicare.gov: 2 out of 5 stars (Overall Rating)
What patients say
Patients praise
- Compassionate and professional staff interactions noted in patient testimonials
- Effective surgical care and positive recovery experiences reported by some patients
- Helpful and welcoming registration and front-desk staff
- Modern surgical technology leading to successful patient outcomes
Common complaints
- Reports of long waits in the emergency room
- Complaints regarding cleanliness, including dirty bathrooms and triage areas
- Negative experiences with staff communication and perceived lack of care
- Instances of worse-than-expected outcomes in certain medical procedures (e.g., accidental punctures or site breakdowns)
- Medicare overall rating of 2 out of 5
In patients' words
"I don’t recommend this hospital! ... I get checked in and was told to sit outside. No too much later...the nurse comes to speak to me. This is what was said 'Mrs. Willis, you have been tested for covid. Your doctor never should have sent you here. We don’t want you here so go home.'"
— Birdeye review"ER - long wait, stinks, dirty bathrooms, triage floor is covered in dirt and bandaids. It looks like a nightmare in there."
— Yelp review (July 2026)"The way everyone treated not just us but even the other patients, it was beautiful. There was this elderly man waiting for his wife who had been brought in by ambulance. The way staff reassured him with patience and respect, it reminded me that compassion really is part of the culture here."
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