Luminis Health Mental Health Specialists Annapolis
Mental Health Services • Annapolis, MD
Ratings by platform
- Birdeye (aggregating Google reviews) for J. Kent McNew Family Medical Center: 3.0 out of 5 stars (32 reviews)
What patients say
Patients praise
- Positive feedback regarding the facility environment and cleanliness
- Compliments on the quality of the food provided to patients
- Some staff members described as nice
Common complaints
- Reports of staff being perceived as rude, dismissive, or lacking empathy
- Concerns regarding premature discharge while still experiencing suicidal ideation
- Mixed feelings on the holistic approach to treatment and family involvement
In patients' words
"My family member wax in a very vulnerable mental health situation, but some staff were rude, dismissive, and showed little empathy. Patients in crisis deserve compassion, not attitude."
— Birdeye review (Google)"I was discharged even when I told them that I was still unsafe and I might hurt myself... I’m only giving two stars Becuase the nurses and environment is nice. Food is great as well."
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