Andover Medical Center - Our Partners - L&M Radiology
Radiology • Andover, MA
Ratings by platform
- Birdeye (L & M Radiology): 1 out of 5 stars (6 reviews)
- Birdeye (Merrimack Valley Health Services Imaging Center): 2.8 out of 5 stars (11 reviews)
What patients say
Patients praise
- Some patients report friendly and professional staff
- Accessible location at the Andover Medical Center
Common complaints
- Billing issues and confusion regarding payments
- Incompetent billing department staff
- Poor customer service experiences
- Difficulty scheduling appointments and last-minute cancellations
- Challenges in obtaining and transferring imaging records/CDs to other doctors
In patients' words
"This billing department has incompetent people working for them! Nobody knows how to send proper billing to masshealth! Now I have a debt!"
— Birdeye Review"I had a MRI scheduled, drove there, when I got there I was told that the MRI was not working. Thank you for the heads up....time away from my work, 1hour round trip."
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