Physical Therapy Center in North Andover, MA – Sutton St.
Physical Therapy • Andover, MA
Ratings by platform
- Gordon Physical Therapy website: 5/5 stars (based on 19 customer reviews) (19 reviews)
- Orthopaedic & Sports Medicine Specialists (Birdeye): Mostly positive feedback (individual stars vary) (36 reviews)
What patients say
Patients praise
- High praise for knowledgeable, caring, and attentive therapists and staff
- Patients report successful recovery and improvement in mobility/functionality
- Clean, professional, and well-managed environments
- Effective communication regarding exercise programs and recovery goals
Common complaints
- Reports of some interactions being perceived as cold, hurried, or lacking warmth from certain practitioners
- Isolated complaints regarding long wait times and unacknowledged arrivals at reception
- Past reports of feeling therapy was not comprehensive enough or that communication regarding diagnoses/X-rays was insufficient
In patients' words
"Cathy & Penny both are very experienced, caring, and encouraging. They work very diligently to help me strengthen my muscles and address my specific challenges..."
— Northeast Rehabilitation Outpatient Clinic (via localitybiz.com)"The reassurances that Bill gives you, the personalized attention and modification of exercises, everything is 1000% meant to get you up and going."
— Gordon Physical Therapy (via gordonpt.net)"He seemed rushed, and cold rather than a Dr treating a patient with Care and Warmth."
— Associates in Orthopedics (via localitybiz.com)"This place is a joke, I was treated like dirt as soon as I walked in."
— Orthopaedic and Sports Medicine Specialists (via blue.wellness.com)More clinics in Andover
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