Pediatrics in Andover, MA - Primary Care | Specialists
Pediatrics • Andover, MA
Ratings by platform
- Yelp (Andover Pediatrics - North Andover): 17 reviews (rating not shown in snippet) (17)
- Mass General Brigham (Dr. Drisana N Henry): 4.5 out of 5 (16 reviews)
- Mass General Brigham (Dr. Kenneth P Fowler): 4.8 out of 5 (142 reviews (376 ratings shown))
- Mass General Brigham (Dr. Rebecca A Konieczny): 4.9 out of 5 (20 reviews (70 ratings shown))
- Birdeye (Community Pediatrics of Andover): 5.0 (821 reviews)
What patients say
Patients praise
- Doctors praised for listening, patience, and taking time with questions/concerns
- High ratings for pediatricians associated with care coordination/referrals to specialists
- Overall practice described as evidence-based, family-supportive, and warm/courteous
Common complaints
- Reports of rude front desk/staff and feeling treated with disrespect
- Difficulty scheduling timely appointments/long waits (months) and rescheduling problems
- High/expensive visit costs reported
- Issues with policy/accepting Tufts Direct Policy and administrative delays
In patients' words
"“Been having a poor experience at this office lately. The front desk staff is very rude and treat you like they are doing a favor by seeing your child.”"
— Yelp review snippet for Andover Pediatrics (North Andover)"“I am extremely disappointed with the ability to schedule an appointment with the PCP… we can't get an appointment for 4-5 months.”"
— Localitybiz review snippet (Andover Pediatrics)"“Dr. Drisana Henry is amazing. She always makes sure to answer any questions I have… She is so patient and consistently takes the time to listen to my concerns.”"
— Mass General Brigham doctors page (Dr. Drisana N Henry)"“He is attentive, asks good questions and listens well… offers practical advice” (about Dr. Kenneth P Fowler)."
— Mass General Brigham doctors page (Dr. Kenneth P Fowler)"“Dr Becky… always takes the time… available to answer any questions… Always goes above and beyond!!”"
— Mass General Brigham doctors page (Dr. Rebecca A Konieczny)More clinics in Andover
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