Beth Israel Lahey Health Primary Care – Park Street
Internal Medicine • Andover, MA
Ratings by platform
- Vitals: 4.5/5 (for specific providers listed) (25 reviews on BestProsInTown)
What patients say
Patients praise
- High praise for individual physicians, specifically Dr. Saindon and Dr. Kantas
- Providers are described as inquisitive, thorough, and attentive to patient needs
- Some patients report positive experiences with check-in processes and overall clinical care
Common complaints
- Difficulty with administrative staff responsiveness and professionalism
- Long wait times for return calls and appointments
- Frustration regarding office management and understaffing issues
In patients' words
"Both doctors are great, inquisitive and go on the search for answers. They take the time to do it right."
— LocalityBiz review"Office staff is very unprofessional... Rose is rude and seems to care less if you become a patient in their office."
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