Gastroenterology in Andover, MA - Primary Care | Physicians
Gastroenterology • Andover, MA
Ratings by platform
- RateMDs (Dr. Grace Kim): 2.1/5 (12 reviews)
- Mass General Brigham (Dr. Tapasya Srivastava): 4.8/5 (161 ratings, 58 reviews)
- Zocdoc (Dr. Amy Francis): 4.96/5
What patients say
Patients praise
- knowledgeable and skilled medical providers
- professional and courteous staff in some practices
- thorough examinations and attentive patient care when providers spend time
- efficient procedure experiences (e.g., colonoscopy/endoscopy)
- compassionate and caring bedside manner noted by some patients
Common complaints
- long wait times for appointments and in-office visits
- unprofessional or rude office staff
- difficulty reaching the office via phone or getting calls returned
- rushed medical visits and perceived lack of attention from providers
- concerns regarding misdiagnosis or inappropriate treatment recommendations
In patients' words
"Everything went smooth timely. I could not have asked for anything better. Everyone on the staff was courteous and professional and pleasant."
— WebMD (Gastroenterology patient review)"I am changing my family doctor and going with someone else."
— RateMDs (Dr. Grace Kim patient review)"Kantas himself nice doctor but doesn't help when your team is weighing you down and not getting back to patients who needed treatments or advice if office visit or er."
— LocalityBiz (Beth Israel Lahey Health Primary Care patient review)"The visit felt rushed and it was indeed rushed. I only get to see you once a year and that’s how you examine your patient? Not fair!"
— LocalityBiz (Dr. Madhavi Challagulla patient review)More clinics in Andover
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