Family Medicine in Anderson, SC | Find a Doctor - Prisma Health
Primary Care • Anderson, SC
Ratings by platform
- Prisma Health Find a Doctor portal: 4.7 to 5.0 out of 5 stars for many individual family medicine providers (Varies significantly by provider (e.g., hundreds of ratings for some))
What patients say
Patients praise
- High provider satisfaction ratings for many individual family medicine practitioners (generally 4.7 to 5.0 stars)
- Efficiency and ease of online appointment booking for many services
- Staff responsiveness and kindness reported in some positive experiences
- Quick wait times at some locations
Common complaints
- Billing and financial disputes, including delays in refunds and billing errors
- Poor communication and lack of responsiveness from support/billing staff
- Issues with patient service, including perceived rudeness and lack of empathy from some staff or providers
- Clinical concerns, including perceived lack of thorough examinations (e.g., missed diagnosis)
- Difficulty with appointment scheduling and administrative follow-up
In patients' words
"I was still running fevers, having headaches, and coughing. After day two, I called to ask if I could have an extended excuse... The lady who answered the phone said I would just have to call back tomorrow. It was very rude... I don’t think she cared that I was not feeling any better."
— LocalityBiz review of Prisma Health Urgent Care - Anderson"I have tried resolving this by reaching out to the Billing Office, and also by requesting a supervisor. I was also directed to contact my insurance provider. The staff in Billing Office were of no help. In fact, I felt as if they did not read the messages in MyChart carefully and I had to repeat myself over and over."
— Better Business Bureau complaint regarding Prisma Health billing practicesMore clinics in Anderson
Anderson Family Medicine
Patients praise: Knowledgeable and patient-oriented doctors · Affordable and honest care (in specific contexts).
Community Health Pavilion Anderson
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Primary Care Doctors Near Me in Anderson, Indiana - Ascension
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Cataract Surgery Anderson | Ophthalmology South Carolina
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