Ascension St. Vincent - Anderson Center Behavioral Health
Mental Health • Anderson, IN
Ratings by platform
- Aggregated business listing: 3.2 out of 5 stars (407 reviews (aggregated))
- Facebook: 76% recommendation rate (499 reviews)
- Healthgrades: 1.0 out of 5 stars (2 reviews)
- Google (historical data): 2.5 out of 5 stars (11 reviews)
What patients say
Patients praise
- Some patients reported compassionate care from specific staff members
- Access to a range of services including counseling and group therapy options
- Some patients expressed satisfaction with the nursing and care teams overall
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Concerns regarding staff compassion, communication, and professionalism
- Criticism of treatment approaches, including medication management and short stays contributing to perceived ineffectiveness
- Dissatisfaction with administrative and billing processes
In patients' words
"Some of the therapist a center but the people before u get to the therapist make it extremely hard to get adequate service... The provider highly offended me by talking about me like I was an addicted instead a mental health patient needing help."
— Healthgrades reviewer"The staff is supposed to be compassionate (which they are) but they are not there to be a best friend. They are there to help us get well and stay well."
— Best-rehabs.com reviewer"This is the most unprofessional, unorganized, waste of a medical facility I've ever been to! They failed to treat my issue properly."
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