Orthopedic Care & Surgery | Andalusia, AL

Patients praise

• Dr. Patrick Kelly is frequently described as knowledgeable, kind, professional, and patient-focused
• Many patients report successful surgeries and effective pain management
• Staff (including nurses and practitioners) are often praised for being compassionate, helpful, and attentive in easing patient nerves
• Effective communication of treatment plans and surgical details by the lead surgeon

Common complaints

• Limited access to the primary physician, sometimes seeing only nurse practitioners or staff instead
• Professionalism concerns regarding front office staff
• Perceived rush to treatment or lack of thorough manual examination by non-physician staff
• Communication gaps regarding treatment plans and patient recovery expectations