UMIH - United Medical Imaging Healthcare | Outpatient Radiology ...
Radiology/Imaging • Anaheim, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.4 out of 5 stars (58 reviews (across UMIH network))
- Unilocal: Low (implied based on negative sentiment) (9 reviews (specific to Anaheim location))
What patients say
Patients praise
- Friendly and professional individual staff members including technicians and some front desk personnel
- Clean and well-maintained office facilities
- Efficient imaging processes for some patients
- Competitive pricing for uninsured patients
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Long wait times for walk-in and scheduled appointments
- Delays in receiving or reporting imaging results to patients and primary physicians
- Reports of lost imaging records or diagnostic reports
- Customer service issues including perceived staff rudeness
In patients' words
"They lost the xrays????? So in the mean time my daughter has been suffering with a possible broken leg and we cant move forward due to the sheer incompetency of this place."
— Unilocal review of Anaheim location"They do not answer their phones to make appointments even for Stat requests!"
— Yelp review of Anaheim location"The staff who took care of me was super friendly (SUK, KRISTEN, AND THE XRAY TECH LEE, ALL 5 STARS *)."
— Unilocal review of Anaheim location"Soheila is an amazing sweet and gentle soul, she made my imaging process super easy and comfortable every time and treats you like family!"
— Yahoo Local review (UMIH Mid-Wilshire)More clinics in Anaheim
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