Anaheim - Euclid
Physical Therapy • Anaheim, CA
Ratings by platform
- Yelp (Kaiser Permanente Euclid Medical Offices): 2.7/5 stars (82 reviews)
- Unilocal (Gateway Medical Center): Not explicitly stated (mixed sentiment) (10 reviews)
- Birdeye/Google (Exer Urgent Care): 4.0-4.3/5 stars (401-606 reviews)
- Yelp (Gateway Medical Center): 2.2/5 stars (82 reviews)
What patients say
Patients praise
- Friendly or professional interactions with specific doctors and nurses
- Efficient pediatric care in some instances
- Convenience of certain urgent care services
Common complaints
- Long wait times and delays in appointments
- Difficulties reaching staff by phone or getting return calls
- Unprofessional or rude front-office staff behavior
- Issues with prescription processing and pharmacy efficiency
- Lack of empathy or perceived dismissiveness from medical providers
- Concerns regarding communication and follow-up on test results
In patients' words
"These are the rudest group of staff I have ever encountered. Way to make your patients feel like crap! I’m sorry, did I inconvenience you by calling to ask a question regarding my file?"
— Unilocal (Gateway Medical Center)"The doctor didn't show up until 5:56pm, WOWO just WOW this is soo ridiculous!!... DON'T COME HERE, IT'S A WASTE OF VALUABLE TIME!!!!"
— LocalityBiz (Amistad Medical Clinic)"Had an appointment waiting time is an hour and 30 minutes i saw him seeing other patients who are came later than us... I can’t believe it."
— Unilocal (Kaiser Permanente Euclid Medical Offices)"Friendly service, no waiting The dr.was concerned and sent me to get a chest xray. I will definitely go back to this location"
— Birdeye (Exer Urgent Care)More clinics in Anaheim
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