West Coast Fertility
Fertility/IVF Clinic • Anaheim, CA
Ratings by platform
- FindBestClinic: 4.8/5 (182 reviews)
- Expecting.ai: 4.7/5 (256 reviews)
What patients say
Patients praise
- Many patients report successful outcomes after difficult journeys
- High praise for individual staff members, particularly nurses and patient coordinators, for being friendly, supportive, and kind
- Appreciation for clear, step-by-step explanations of treatment processes
- Warm, family-like atmosphere reported by many satisfied patients
Common complaints
- Inconsistent or poor communication, especially regarding after-hours support and email responsiveness
- Reports of feeling like a number or receiving impersonal care from some staff members
- Instances of organizational issues, such as misplaced medications or scheduling errors
- Concerns about procedural details, such as limited access for partners during certain visits
- Specific complaints about lack of thoroughness in diagnostic monitoring and treatment protocols leading to poor outcomes
In patients' words
"It felt like I was just a number, and the procedure went ahead simply because it was scheduled, regardless of whether my body was not ready and I still had to pay for the entire failed procedure due to his incompetency."
— Expecting.ai review"Excellent service! They're so kind and helpful, always treating you like family. The nurses are so friendly and make you feel comfortable the whole time."
— Expecting.ai review"The staff are wonderful. Beth is so responsive, it's amazing. Shelby has the BEST bedside manners, she literally spent hour with me when I was at my lowest."
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