Clinics and Services - Community Hospital Of Anaconda
Veterans Outpatient Clinic • Anaconda, MT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (171 completed surveys)
- MedicalRecords.com: 3.9 out of 5 stars (18 reviews)
- Healthgrades: 83% Patient Experience Rating (N/A)
What patients say
Patients praise
- Strong nurse and doctor communication ratings which generally exceed national averages
- Efficient and friendly service noted by many patients, particularly in the ER and specific specialist departments
- Helpful front desk staff and clear communication from medical providers
- High percentage of patients (83%-92%) would recommend the hospital to others
Common complaints
- Unprofessional or rude staff interactions, particularly in billing and front desk areas
- Reports of negative emergency room experiences, including perceived dismissiveness by medical staff and failure to diagnose conditions correctly
- Issues with procedural experiences such as IV catheter placement and surgical scheduling delays
In patients' words
"Took both my parents to Community Hospital of Anaconda over the past 6 months several times and had nothing but great service. Dr. Morales and Dr. Dennis were great in the ER plus the nurses (didn't catch names) were the best!"
— MedicalRecords.com (Stacy James)"My pre-op nurse tortured me for multiple minutes trying to place an IV catheter... My hand is incredibly swollen and sore from their 'efforts'. As such, I am giving very strong consideration to not returning to this hospital."
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