Amsterdam Specialty Care Center - Albany Med Health System
Rheumatology • Amsterdam, NY
Ratings by platform
- Birdeye (Albany Medical Center Internal Medicine Group): 2.5 out of 5 stars (77 reviews)
- Hospital Cost Compare (Albany Medical Center Hospital): 59% of patients gave a 9 or 10 rating (on 0-10 scale) (300 or more (Sample Size))
What patients say
Patients praise
- Effective blood clot prevention and treatment protocols
- Strong performance in specific emergency department metrics such as time before admission
- Generally high patient recommendation rates for the broader health system
Common complaints
- Concerns regarding staff professionalism and courtesy
- Reports of long wait times for service and admission
- Complaints about billing and administrative issues
- General dissatisfaction with cleanliness and communication in hospital settings
In patients' words
"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."
— Birdeye Review"It was disgusting dirty . No running water blood splatter on the walls and ceiling. Our shoes were sticking to the floor it was so dirty."
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