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Pulmonary & Critical Care - Ellis Medicine

PulmonologyAmsterdam, NY

★★☆☆☆2.3/5982 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.3/5 stars (938 reviews)
  • Healthgrades (Hospital): 57% recommend
  • U.S. News (Pulmonologists): 3/5 (Patient Experience) (44 reviews)
  • Yelp: Not specified (101 reviews)
  • Leapfrog Group: 92% overall rating

What patients say

Patients praise

  • High patient recommendation and satisfaction for specific individual providers (e.g., Dr. Sinha, Dr. Choudry)
  • Positive experiences in ICU care reported by some families
  • High facility rating in certain clinical quality metrics (e.g., Leapfrog report)
  • Accessible, clear communication noted by some patients regarding their condition with individual specialists

Common complaints

  • Poor communication and responsiveness from staff (specifically social work)
  • Concerns regarding billing practices and financial disputes
  • Long wait times in emergency/waiting areas
  • Reports of unprofessional and disrespectful conduct by some staff members
  • Patient experience ratings for the hospital overall trending below national averages on certain platforms

In patients' words

"He is very good at explaining the condition under treatment, which is new for me. He also gives time for the patient to ask questions she may have."

Patient review of Dr. Niraj Sinha on MedicalNewsToday

"Terrible staff in their Social Work offices!! No one returns your call. They can’t get you discharged quick enough..."

Patient review of Ellis Hospital on Birdeye

"My mom received the best care while at Ellis hospital. From the ICU staff to A5, the staff. We appreciate all your kindness."

Patient review of Ellis Medicine on Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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