Mount Sinai Doctors-1090 Amsterdam Avenue - New York
Neurosurgery • Amsterdam, NY
Ratings by platform
- Birdeye (Google reviews): 2.1 out of 5 stars (11 reviews)
What patients say
Patients praise
- Professional staff during appointments
- Clear and reassuring communication from some providers
- Long-term care satisfaction reported by some patients
Common complaints
- Unpleasant staff interaction
- Lack of empathy from representatives
- Long wait times for appointments
- Issues with system-wide referrals
- General frustration with administrative processes
In patients' words
"My Sinai is a mess. Every time I have the displeasure of coming to a Mt Sinai facility I’m frustrated to no end. They’re always an hour or more late to every appointment. Messed up referrals within their own system. Rude providers."
— Birdeye user review"The staff were respectful, professional, and well coordinated during the appointment. Communication was clear and reassuring."
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